IS/ISO 9004 : 2018 — Quality management - Quality of an organization - Guidance to achieve sustained success (Seventh Revision)

What is IS/ISO 9004 : 2018?

IS/ISO 9004 : 2018 is an Indian Standard published by the Bureau of Indian Standards (BIS) under the title Quality management - Quality of an organization - Guidance to achieve sustained success (Seventh Revision). It falls under the <strong>Management systems/services and corporate social responsibilities</strong> group and is administered by the Ministry of Consumer Affairs. Certification under this standard is voluntary.

How to get certified for IS/ISO 9004 : 2018

1. 1
   Apply online — Submit the BIS portal application with product details, factory information, and test reports.
2. 2
   Lab testing — Submit product samples to a BIS-recognised testing laboratory for evaluation against the standard.
3. 3
   Factory inspection — A BIS officer visits your manufacturing facility to verify quality control systems.
4. 4
   Licence grant — On approval, BIS issues the licence. You may then affix the ISI Mark on compliant products.

Related Indian Standards

• IS 12040Development of Supplier Evaluation and Performance Rating System - Guidelines
• IS 15551Quality management systems - Guidelines for process improvements in health service organizations
• IS 15610Guidelines for measurement of customer satisfaction
• IS 16070Quality management systems - Particular requirements for the application of iso 9001 : 2008 for power sector equipment manufacturing, service and utility organization
• ISO 9000ISO 9000